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Warranties ~
Most products are warranted by their manufacturers for 1 year from date of
purchase. Hang onto your sales receipt because it will be required for any
warranty claim. Keep in mind, warranties cover manufacturing defects not normal
wear and tear, abuse, crash damage, or fatigue from use. Warranty replacement or repair is almost
always at the discretion of the manufacturer. Products older than 30 days must
be returned to the manufacturer for their evaluation. Of
course, Cycles BiKyle will be
happy to assist in warranty returns of all products purchased
from us.
Important general notes:
 | Normal wear and tear on parts like tires, tubes, brakes, gear cables,
brake pads, etc are not covered. |
 | Bent components such as frames, forks, handlebars, seat posts, pedals,
cranks, and wheel rims are signs of accidents and/or abuse and are not
warranted. |
 | Installing a longer travel suspension fork than the original equipment
fork will likely void the warranty. |
 | Labor charges for disassembly or reassembly of bicycle are not covered at
any time by any manufacturer. |
 | Chrome replacement is not covered at any time. |
 | Coverage is to the original owner only. It is not transferable. |
 | Customer must provide original dated bill of sale. |
 | Claims under this warranty must be made through an authorized dealer. |
The following items have special warranty restrictions imposed by
their manufacturers and cannot be returned under the
following conditions:
 | Crankarms - bent or stripped |
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 | Forks - broken at the threads, bent on the blades,
damaged steerer tubes |
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 | Saddles - bent or broken rails or torn covers |
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 | Seatposts - bent, cracked, or broken |
 | Media - videos, DVD's, or computer software if
opened |
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 | Tubular tires - glued |
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Shimano bicycle products are covered under warranty against
defects in material and workmanship for 2 years from the date of original
purchase. Dura-Ace and XTR components have a 3 year warranty.
Campagnolo products from model year 1998 and earlier have a 1
year warranty. Products from model year 1999 and later have a 3 year warranty.
Merckx, Pegoretti, and Pinarello frames are
warranted for two years against any manufacturing
defects in materials or workmanship
and one year on finish. This
guarantee is not transferable to a third party. For all warranty claims, a copy
of the original sales receipt is required.
Torelli and Mondonico warrant their frames and forks purchased
from an authorized dealer against defects in workmanship and materials for three
years. Warranty is expressly limited to the repair or replacement of a defective
frame or fork as pro-rated below and is the sole remedy of the warranty.
Frames that are used in actual racing are warranted for 1 year including 6
months on paint.
 | For year 1: covers all cost of repair and repaint of
frame |
 | For year 2: covers all cost of repair and 1/2 the cost
of repainting the frame |
 | For year 3: covers all cost of repair of frame, but no
cost of painting |
This guarantee is not transferable to a third party. For
all warranty claims, a copy of the original sales receipt is required.
Bianchi U.S.A., Inc. warrants that any new Bianchi bicycle
purchased from an authorized Bianchi dealer will be free from defects in
material and workmanship:
2006 and newer:
 | titanium and non-RC steel frames = 10 years |
 | aluminum, RC-steel, and carbon frames = 5 years |
2000-2005:
 | titanium and non-RC steel frames = 10 years |
 | non-RC aluminum frames = 5 years |
 | RC and carbon frames = 3 years |
1998-1999:
 | steel frames = 10 years |
 | aluminum frames = 5 years |
1997 and earlier: lifetime of frame (i.e. until it's worn out)
For all years: forks, wheels, and all other parts are
warranted for 1 year. This guarantee is not transferable to a third party. For
all warranty claims, a copy of the original sales receipt is required.
Felt warranties all adult bicycles and bicycle frames except
Shot Jumping models to be free from manufacturing defects in material and
workmanship for the lifetime of the original owner. Normal wear and tear and
damage from fatigue are not covered by warranty. The length of the useful life
cycle will vary depending on the type of frame, riding conditions and care the
bicycle receives. Warranty coverage for components and finish is for 1 year from
date of original purchase. This warranty applies only to the original owner and
is not transferable. This warranty is not meant to suggest or imply that the
frame cannot be broken or will last forever.
Look Carbon Frames are warranted for a
period of five years from the date of purchase. Paint, decals, varnish, and all
the finish aspects are warranted for one year. For warranty validation, it is
essential that the two postcards attached to each frame be completed and
returned to Look Cycle, the sole guaranteeing authority. This guarantee is not
transferable to a third party. For all warranty claims, a copy of the original
sales receipt is required.
Cervelo, as of January 1, 2004, warrants each
bicycle frame purchased after this date against defects in workmanship and
materials for as long as the frame is owned by the original owner, excluding
paint and decals. (Cervélo bicycle frames purchased before this date came with a
four year warranty). This warranty is expressly limited to either the repair or
replacement of the defective frame at the sole discretion of Cervélo – and no
other remedies are available under the warranty.
Ellsworth warrants their frames, road and mountain, for 2 years
all-inclusive against any manufacturing defects.
Rocky Mountain limited warranty
covers your frame from the date of purchase of your new Rocky Mountain according
to the frame material and the type of use:
 | cromoly steel = life time to original owner |
 | aluminum hard tail = 5 years |
 | aluminum full suspension = 5 years frame, 1 year suspension hardware, 6
months pivots |
 | downhill and "unlimited" = 1 year frame, 1 year suspension hardware, 6
months pivots |
 | competition use = 1 year limited |
Merlin Metalworks warrants to the original owner that their
frames will be free from defects in material and workmanship for the lifetime of
the frame. The new Merlin composite frames, Cielo and Proteus, are covered under
the same warranty.
Quintana Roo warrants to the original consumer that this
product is free from defects in material and workmanship under normal use for
the periods set forth below:
 | titanium frames = lifetime of frame |
 | aluminum frames = 3 years from date of purchase |
 | paint finishes and decals = a year from date of purchase |
FSA (Full Speed Ahead) provides the
following warrantees:
 | Headsets = 10 years on bearing failure for Orbit Xtreme
& Orbit Xtreme Pro, 2 years for all other models |
 | Bottom brackets = 2 years for bearing or spindle
failure |
 | Cranksets = 10 years on workmanship or breakage on
carbon and aluminum arms, 2 years on rest |

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